Servpro of Fraser

Reviews about Servpro of Fraser

• Robert Duncan

  Mar, 02 2018
  ★ ★ ☆ ☆ ☆
  First contact was great, I spoke with very friendly and professional people. We had a time sensitive issue since we were within a seven day inspection window. Over the course of the first three days I never received callbacks or an email reply to the initial phone request. I called three separate times and I was politely informed their tech would review the mold damage file I sent and would call be back asap. Two weeks later I have yet to ever get a call back. These were the friendliest and most unreliable folks I've yet to work with. Zero reliability. I would have rather them told me they are too busy for a quick turn around and I would have been perfectly happy with that answer since I live in reality-land and sometimes a business just doesn't have the manpower to do a job that is time-sensitive.

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