Niko's Imports & Exports LLC

Reviews about Niko's Imports & Exports LLC

• Harriet

  May, 03 2018
  ★ ★ ★ ★ ★
  Mike Lekocaj did an AMAZING job for me. First, painless sales process at Nikos. I knew what I wanted and within 30 minutes on a Saturday, I paid for my flooring (no hidden fees that popped up later). Second, was told they'd contact me on Monday with a confirmation of my targeted installation date. On schedule that Monday, I was contacted, and made arrangements to having the flooring brought to me to acclimatize to my house in boxes for a week while I was on vac. The independent installer (Dado Remodeling) they lined up did a beautiful job installing my floors, but presented a different set of issues (dumpster overflow costing me $hundreds, cracked mirror on china cabinet, broken door opener, etc.) that I can't fault Nikos or Mike for. Third, Mike stayed in contact with me until after 9 pm when the installer didn't show as scheduled due to flat tire to bring the flooring. Since I was leaving on vacation, we moved to the next day, but I had to get someone to come to my house to receive the flooring. Fourth, Mike stayed in phone or text contact to make sure things were progressing as planned on delivery day. Mike then stayed in touch all during the 7 days of installation to ensure that I was happy. Amazing customer service from Mike and Nikos. Honestly the best experience I've had with a home remodeling project in 30 years, aside from the installer issues. My floors look GREAT. I give Niko's Imports & Exports and Mike my highest recommendation!!!

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